Privacy Policy & Legal Statement

Privacy Policy

Data Collection

SeraCare only collects personally identifiable data such as your name, job title, address, telephone number or email address when you voluntarily submit it to SeraCare. Additionally, SeraCare may collect and store demographic information such as post code, preferences and interests as you’ve disclosed such.  This information may only be used by SeraCare personnel for the purpose for which you submitted it to us, such as to respond to your inquiry, as a means to contact you to obtain more information or to improve this website. The data will not be transferred outside the company without your prior consent but may be used within SeraCare or by a company acting as an agent of SeraCare for processing and mailing purposes.

SeraCare maintains the data collected in an electronic database of voluntarily submitted personally identifiable information. SeraCare and its agents may exchange such information with each other or with you over the internet or intranet systems for the purposes of carrying out the services described above. While SeraCare makes every reasonable effort to protect the information collected through its website, please be aware that there is always some risk involved when submitting data over the Internet. We cannot ensure or warrant that our website is 100% safe from illegal tampering or “hacking.” Please be aware the information you transmit to SeraCare is at your own risk.  However, we are committed to ensuring that your information is secure.  In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


SeraCare collects information about your usage of our website through “cookies.” Cookies are small files that the website places on your hard drive for identification purposes which are used for site registration and customization the next time you visit our website. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Cookies cannot read data off of your hard drive.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Your Web browser can be set to allow you to control whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent to you. If your Web browser is set to reject cookies, some pages may not fully function, and you may not be able to access certain information on this website.

Link to Third Party Sites

As a convenience to you, SeraCare’s website contains links to other websites that may offer useful information. The Privacy Policy described within does not apply to your use of those other websites. Before using the link to those websites, please review their Internet privacy statements to understand how they use and protect personally identifiable information.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998, and EU’s General Data Protection Regulation (GDPR) 2016/679. A small fee may be payable. If you would like a copy of the information held on you please write to Data Protection Officer, SeraCare Life Sciences, Inc., 37 Birch Street, Milford, Massachusetts 01757 or email us at

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above contact information. We will promptly correct any information found to be incorrect.


We operate an active governance program to monitor, test and react to vulnerabilities. This end-to-end process is owned by our information technology group, working in partnership with our data protection officer and our internal compliance team. The process incorporates regular penetration and vulnerability testing of our networks, combined with periodic assessments of our operating processes and controls. 

Privacy Policy Updates

SeraCare may, at any time, revise this Privacy Policy by update of this posting. Any changes will be posted on this page.


Legal Statement

Intellectual Property Rights

All trademarks, service marks, trade names, trade dress and products contained in SeraCare’s website are protected by copyright and/or other intellectual property rights in the United States and Internationally. No modification, further reproduction or any other use of the contents of this website are permitted without SeraCare’s prior written consent, except to identify the products or services of SeraCare.
Nothing contained in SeraCare’s website should be construed as granting any license to our products or right to use any trademarks, service marks or trade names.


SeraCare uses reasonable efforts to include up-to-date and accurate information in this website, but cannot make representations, warranties, or assurances as to the accuracy, prevalence, or completeness of the information provided. Additionally, SeraCare cannot guarantee that the contents of this website have not been affected by technical malfunctions or unauthorized tampering. SeraCare reserves the right to alter or delete material from this website at any time.
SeraCare is not liable for any damages or injury arising from the content of a third party website that is linked to or referenced through SeraCare’s website. Any links to third party websites are provided as merely a convenience to the users of this website.
SeraCare makes no representations or warranties, express or implied, including without limitation any warranties of merchantability, fitness for a particular purpose or non-infringement, with respect to the use of this website or any information or services obtained through this website.
SeraCare shall not be liable for any damages or injury resulting from your access to, or inability to access, this website, or from your reliance on any information provided at this website.

Website Availability

SeraCare’s website may be unavailable from time to time due to mechanical, technical, software, hardware, third-party vendor failures or updating of the website. SeraCare cannot predict or control the unavailability of the website or the downtime.

Governing Law

The terms and conditions of this Legal Notice are governed by the laws of the Commonwealth of Massachusetts, U.S.A., notwithstanding any principles of conflicts of law.
If any part of the terms or conditions of this Legal Notice are found to be invalid or unenforceable by law, that part will be deemed severable and will not affect the validity and enforceability of the remaining terms or conditions.
This constitutes the entire Legal Notice between the parties relating to the subject matter hereof and shall not be modified except by a new posting by SeraCare.


If you have any questions about SeraCare’s privacy policy or legal statement, or any other aspects of this website, please call us at 508.244.6400, or email us at